We take complaints very seriously. If you write to Head Office, Leisure Leagues
PO Box 4713,Warwick ,CV31 9FS
England
It will be dealt with by a senior manager
During July and September we appreciate that many teams go on holiday. On this basis if you give us one weeks notice then we can usually help you. We look at each circumstance individually. If you cancel a match for any other reason, apart from serious illness, then you will be liable to pay the full match fee and you will also lose the game you have cancelled. You may also be removed from the league. It is always better to contact our office and to speak to your League Manager if you have a problem fulfilling a fixture.
We are very sorry and we hope this doesn't happen. We will do everything we can to respond to all communication, either by phone or email, within one working day. If, however, in the unlikely event you do not receive a response, you should call the main office and request to speak to a Senior Manager on 0333 123 2340.
A Points Match, or space in the league usually occurs when we have to remove a team. Often we do this if have a poor disciplinary record. In this instance. While we are waiting for a new team to join in that space, you will be required to turn up and play the friendly against opponents that we arrange for you. You will need to turn up at your normal time on the fixtures. When you play the Points Match then you will receive a 5-0 win, but If you do not turn up for the match then you will have a 5-0 loss recorded against your team. Please note, you will also be liable to pay the match fee the following week for that game, i.e. two match fees if you do not pay for the game.
No, sorry. This is not possible. Matches will not kick off unless you provide the full match fee. Your team will be turned away if there is a short payment.
This is rare but if it does happen then your Area Manager will call you the day after the league takes place and the position will be explained to you along with an apology.
All of our leagues are 5 or 6-a-side and are played mostly outdoors on brand new all weather pitches - the best in the area. We do, though, also run a selection of high quality indoor leagues. Check the website for details.
Entry fees apply on most leagues. These vary depending in the situation. On rare occasions, some leagues have free entry. Similarly, the cost of matches each week varies from £18 - £34 for the whole team. These can either be paid online or at the league to the Match Official or Match Night Supervisor as applicable.
That depends on how many teams there are in each division. Each team will play each other twice, so for a typical eight team league, the season will last 14 weeks
Yes the top two are promoted and the bottom two are relegated, in multi-division leagues. However, we reserve the right to promote or relegate a team that is finding it too easy in a low league, or relegate one that is finding it difficult in one above.
Eight in a five a side game (5+3 subs)
Nine players can be used in 6-a-side games (6+3 subs) if there are any more than that amount, your team will forfeit the fixture.
No. Our "flexi-squad" system means you can play any amount of players throughout the season, as long as you don't have any more than eight in any one night for five a side match, and nine in a six a side.
This is very rare but if it does then a match night supervisor or referee will arrange a friendly game for you. You need to pay for this game and you will be awarded a 5-0 victory
Thankfully this doesn't happen very often, but when it does, we will make sure a friendly is arranged for you. You will need to turn up, pay your full match fee in order to get your 5-0 win.
If you cannot make a fixture, then if you give us seven days notice, you will not need to pay. If you do not give seven days notice then you will be liable for the full match fee.
Our leagues are played on all types of surfaces from Astro Turf pitches to world class 5G facilities. As such each league is subject to different footwear regulations. The latest information is on the league page for the particular league.
